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Privacy Statement - Terms and Conditions
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Security And Privacy Statement
Security and Privacy
This privacy statement covers the sites www.tranquilityalley.com
We at Tranquility Alley want to be sure you have a pleasurable experience when visiting and shopping on our site. Your privacy and security is as much of a concern to us as it is to you. Below you will find details regarding our commitment to ensuring the privacy and security of your personal information when shopping with us.
If you have any questions or concerns regarding the statement below, or any questions regarding practices or content on our website, please contact us directly at:
Tranquility Alley
Our Policy
Tranquility Alley does not collect personal information unless you are registering as a preferred customer, placing an order or referring a friend.
We do not, nor will we ever, share, sell, rent or barter any identifiable personal information to any third party, except as needed to fulfill your orders.
The only parties who have access to personal information are those employees within the Tranquility Alley organization who perform duties such as fulfilling orders, delivering packages, sending emails, providing marketing assistance, processing credit card payments, providing customer service, and other support functions. They may need access to personal information in order to perform their functions, but may not use it for other purposes. Tranquility Alley employees are educated about the policies and practices in regard to safeguarding customer information, preventing its unauthorized access, use or disclosure, and ensuring its proper handling.
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SECURITY
How We Protect Your Personal Information
Your contact and credit card information is transmitted using Secure Sockets Layer (SSL) technology, provided through Geotrust. This technology is the industry standard for secure online transactions. Because we use SSL, placing an order on our website is just as safe as giving your credit card number over the phone. This 128-bit encryption ensures that your online transaction and credit card information are safe from third party interception. When you are placing an order through our secured web environment, you will see the lock icon on the bottom of your web browser will become locked (as opposed to un-locked). This ensures that your information is being processed in a secure environment.
In addition to the above measures mentioned, we go one step further in our commitment to ensure your privacy. All information that is used during processing orders is restricted in our offices. Only the team that is working on your request has access to personal information, and only has access while performing their specific function. All of our customer service employees use password-protected databases to access customer information. When the computer is idle, the password must be re-entered before access can be re-gained. We take nothing more seriously than your privacy and safety.
Disclosure to Third Party Companies
Any third parties that need access to our site for operational or other support services must agree to safeguard your information in strict compliance with our policy. We may, under rare circumstances, provide information to regulatory authorities and law enforcement officials in accordance with applicable law. We may also disclose customer information when we believe, in good faith, that the law requires it.
All other designated trademarks, copyrights and brands are the property of their respective owners. (ca19.4)
“When any payment is processed for an order placed on our website it will reflect on your credit card statement from Tranquility Alley".
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